In order to really enjoy a dog, one doesn’t merely try to train him to be semi-human. The point of it is to open oneself to the possibility of becoming partly a dog.
— Edward Hoagland

Terms and Conditions

Using this Site

Please use a standards-compliant web browser. By using our website, user agrees to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update the information at any time without prior notice.

Return Policy

All sales are final. On a case by case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable. If in any instance a refund is granted, credit cards will be refunded in USD at the exchange rate effective at the time of the refund. The cardholder assumes all responsibility for any fluctuations in exchange rate and/or fees levied by their bank.

Purchase for Personal Use Only

Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Shipping

Please allow up to 6 weeks for order verification, processing, and delivery. All domestic orders are shipped USPS Priority Mail. International orders (to select countries) are shipped USPS Priority Mail International. Shipping fees are calculated as flat-rate per country. We are not responsible for any lost, stolen or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier. *These are estimated timeframes and are not guaranteed.

International Duty and Tax

International customers may incur additional charges at the time of checkout. International Duty and Taxes are calculated according to country and included in the order total at the time of checkout. The buyer is responsible to pay for all import Duty and Taxes prior to shipping.

Sales Tax

Sales tax is charged to orders shipped within the state of Illinois.The applicable tax rate for orders within Illinois are subject to state sales tax of 7%.The applicable tax rate for orders within these states are additionally all subject to an additional 0 - 4.875% sales tax based on individual counties and cities. Shipping cost is also taxed. Sales tax is not charged to orders shipping to states outside of Illinois.

Copyright and Trademarks

All artwork on this website including text, graphics, logos, icons, and images is property of Richard Murdock and is protected by United States and international copyright laws. The buyer may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Richard Murdock. Any other use of this web site, including reproduction and internet links is strictly prohibited without our prior written permission.

Secure Processing

We use secure processing called SSL Encryption Technology, which is the industry standard. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt the user’s data, including credit card information, so that it cannot be read while being transferred over the internet.

Privacy

We respect our customers’ information as private and confidential information and will never share it with any outside affiliates or individuals. User information is secured and encrypted with the Secure Sockets Layer Software. The information we collect for orders includes name, e-mail address, billing address, phone number, credit card, internet protocol (IP) address, and geographical region. By providing this information to us, the buyer represents that they own and consent to our use of such personal data. We use this information to verify and process orders, to collect payment and bill for our services, and to contact and respond to buyer’s requests regarding sales and support. At any time, the buyer has the right to withdraw or decline consent. If the buyer does not provide the requested information, we will not be able to provide services to them. Users may unsubscribe from receiving promotional or marketing e-mail from Richard Murdock at any time by using the “unsubscribe” link in the e-mails received.